Cookies Policy

Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected information and support certain functions during a visit or on a later visit. Similar technologies, such as pixels, tags, local storage and software development kits, may perform comparable functions. In this policy, we refer to cookies and similar technologies together as cookies.

Cookies can be set by the website you are visiting, which are commonly called first-party cookies. They may also be set by another service provider that supports website functions, analytics, security, advertising or other services. These are commonly called third-party cookies. The cookies used on a particular page may vary depending on the functions available, the device being used and the choices made by the visitor.

Some cookies are temporary. These cookies, sometimes called session cookies, generally remain on your device only while your browser is open or until you leave the website. Other cookies are persistent cookies. They remain on your device for a period of time or until they are deleted. The length of time a cookie remains may depend on its purpose, the settings of the relevant service and your browser controls.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with information you provide to us or information associated with your account, device or use of the website. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Jackpot City Casino may use cookies for different purposes. The exact cookies and technologies used may change as the website, its features and its service providers change. Cookies may be used individually or together to help operate the website, improve performance, protect users and understand how website features are used.

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may help maintain a secure session, remember choices needed to provide a requested service, manage access to account areas, route traffic, protect against suspicious activity and maintain the stability of the website. These cookies are generally required for core functions and may not be removable through a website preference tool. If they are blocked, some parts of the website may not work correctly or may be unavailable.

Preference and functionality cookies

Preference cookies help remember settings or choices so that the website can provide a more consistent experience. Depending on the available features, they may remember language, region, display or other preferences. Functionality cookies may also support optional features that you choose to use. If these cookies are disabled, you may need to repeat certain selections during future visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how visitors move through the website, whether pages load properly and where improvements may be needed. This information is generally considered in an aggregated or statistical form, but it may be associated with technical information about a device or browser. Analytics information can help us improve usability, content, reliability and performance.

Security and fraud prevention

Cookies and similar technologies may be used to help protect the website, accounts and transactions from misuse. They may help identify unusual activity, support authentication, maintain session security, limit automated abuse and investigate suspected fraud or other prohibited activity. Security-related technologies may operate even when optional cookies have not been selected because they support the safe operation of the website.

Marketing and advertising cookies

Where permitted and where relevant consent has been obtained, marketing or advertising cookies may be used to help measure campaigns, understand interactions with promotional content or present more relevant information. These cookies may be provided by third parties and may allow activity across different websites or services to be recognised. We do not use cookies to remove your responsibility to make informed gambling decisions, and marketing preferences do not change the terms that apply to any gambling service.

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a cookie so that the notice does not need to be shown repeatedly. You can review or change your choices through the preference controls made available on the website.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block certain types of cookies or receive a warning before a cookie is stored. The method differs between browsers and devices, so you may need to consult the relevant browser help information for instructions.

• Deleting cookies may remove saved preferences and may require you to make selections again.
• Blocking all cookies may affect sign-in, account access, security checks and other core website functions.
• Blocking optional cookies may reduce the personalisation or performance information available to us.
• Changing browser or device settings may affect other websites, not only Jackpot City Casino.
• Cookie choices made on one browser or device may not apply to another browser or device.

Some third-party services may provide their own tools for managing cookies or similar technologies. Those tools are controlled by the relevant provider and may be subject to that provider's own terms and privacy information. We cannot guarantee that every third-party service will offer the same controls or that a browser setting will prevent every form of data collection.

Cookie settings are separate from responsible gambling settings. Choosing to reject optional cookies will not close an account, apply a gambling limit, activate a self-exclusion arrangement or otherwise change any responsible gambling measure. If you want to take a break from gambling or need support with your gambling activity, please use the responsible gambling information and tools available on the website.

We may use service providers to host, secure, analyse, improve or support parts of the website. Some providers may place or access cookies or similar technologies on our behalf. Third-party services may also operate independently, and their handling of information may be governed by their own privacy policies. We take reasonable steps to use providers for legitimate website and business purposes, but the availability and identity of providers may change over time.

Information collected through cookies may include a device or browser identifier, approximate location derived from technical information, browser type, operating system, language, pages viewed, links selected, time spent on a page and information about website errors. The information collected depends on the cookie and the relevant settings. We may use this information for the purposes described in this policy, our Privacy Policy, security activities, service improvement, legal compliance and the prevention of fraud or misuse.

We retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, meet legal or regulatory obligations, protect the website or support legitimate business needs. Retention periods may differ depending on the type of information, the technology used and the reason for retaining it. Some information may remain in backup systems for a further period before it is securely deleted or de-identified.

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. We encourage you to review this page from time to time so that you understand how cookies may be used.

If you have a question about this Cookies Policy or how cookies are used, please use the contact method made available through the Jackpot City Casino website. We may need to verify your request before providing information about account-related matters. Nothing in this policy limits rights or protections that apply to you under Australian law.